Dear Customer,
Our estimated delivery lead-times are stated on each product page.
**COVID-19 UPDATE: We are experiencing some delays due to the situation with the COVID-19 outbreak. We are in the process of updating our estimated lead-times displayed on the product page to incorporate our current understanding of these delays. When you place an order, you will receive an order confirmation email which may detail a delivery date - please disregard this date. The lead time on the product page will be our most accurate understanding. We will of course keep you informed of any changes to delivery dates. We appreciate your patience and understanding during these extraordinary circumstances**
Once you have placed your order, you will receive several emails prior to your product being delivered:
- Order Confirmation: you will receive an order confirmation email on placing your order, and again once your order has been entered into our operations system The second of these emails will provide an estimated delivery date.
- Despatch: You will receive an email from us letting you know that your order has been dispatched. In most instances, your goods will be received the following working day.
- Carrier Delivery Notification - The marority of the carrier services we use provide consignment details by email, so that you can track your delivery.
- Invoice: One your goods have been despatched, you will receive an invoice email.
If you have any queries about delivery, please email us on customer.services@newblinds.co.uk.
Best wishes,
Newblinds.co.uk Team
